In brief: Critical points of
communication occur well before an event (planning), as
an event is suspected to be imminent, and during a
crisis. This work stream aims to tackle all three topics
to ensure the best possible usage of all available
information for the benefit of society. Citizen-science
projects or crowdsourcing offers opportunities to
collect highly valuable and very dense datasets on
multiple hazards that can, for example, be used to
enrich EEW and RIA Applications. At the same time, the
omnipresence of location-aware mobile devices can be
explored to deliver tailor-made and culture-specific
alerts and information to people. Success will require
interdisciplinary work with links between scientists,
social scientists and practitioners outside academia.
The specific objectives of this WP are therefore:
-
Discuss the needs and understand the existing
decision-making environments and usual routes of
communication for each of the different audiences for
risk messages (long-term decision-makers, government
and organizational leaders, emergency services,
public) in different countries.
-
Review best practices in risk communication, focusing
on dynamic information communication in a range of
fields, including medical, economic/financial, natural
hazards, engineering, and environmental.
-
Undertake an iterated user-centered design process to
develop a method of communication, with user-testing
across different countries involved to integrate the
design process. This will culminate in a formal
controlled evaluation of the communications.
-
Improve procedures for using internet-based intensity
questionnaires for two-way communication and deriving
useful scientific information on earthquakes (e.g.,
fast characterization of seismogenic faults).
-
Exploit the LastQuake* (280k users), Earthquake
Network† (400k users) and MeteoSuisse Apps (2 Million
Users) for their synergies for crowdsourced EEWS and
RIA.
-
Detect triggered fires and landslides through social
media monitoring and consider warnings also in a
multi-hazard context.
Lead: EMSC
Participants: ETH Zürich, INGV, UNIBO,
UCAM, UniBg
Contact:
Dr. Rémy Bossu